Privacy Policy

1. Company Information

2. Information We Collect

We may collect the following information when you interact with our website or contact us:

Personal Information

• Full Name
• Company Name
• Mobile Number
• Email Address
• Project Location
• Business Address
• Service Requirements
• Any information submitted through enquiry forms

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referral Source
• Pages Visited
• Time Spent on Website
• Click Activity
• Location (Approximate)
• Cookies and Analytics Data

3. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide quotations
• Schedule site inspections
• Deliver HVAC products and services
• Process Annual Maintenance Contract (AMC) requests
• Improve customer support
• Send project updates
• Improve website performance
• Provide after-sales service
• Communicate regarding maintenance visits
• Send important business communications
• Improve our products and services

We do not sell your personal information to third parties.

4. Marketing Communications

If you voluntarily submit your contact information, you may receive:

• Quotation updates
• Service reminders
• AMC renewal reminders
• Product information
• Promotional offers
• Company announcements

You may opt out of marketing communications at any time by contacting us at support@deeranworldwide.in.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Understand visitor behaviour
• Improve website performance
• Remember user preferences
• Measure website traffic
• Improve marketing effectiveness

You can disable cookies through your browser settings, although some website features may not function properly.

6. Analytics & Advertising

Our website may use third-party tools such as:

• Google Analytics
• Google Search Console
• Meta (Facebook & Instagram) Pixel
• Google Ads Conversion Tracking

These services help us understand website performance, measure advertising effectiveness, and improve user experience. These platforms may collect anonymous browsing information in accordance with their respective privacy policies.

7. Contact Forms & Enquiries

When you submit an enquiry through our website, the information you provide is used solely for:

• Contacting you
• Preparing quotations
• Scheduling consultations
• Providing technical assistance
• Responding to your requests

We retain enquiry information only for legitimate business purposes.

8. Information Sharing

We may share information only when necessary with:

• Equipment manufacturers
• Authorized suppliers
• Logistics partners
• Installation teams
• Service engineers
• Payment service providers
• Government authorities when legally required

We do not sell or rent customer information to third parties.

9. Data Security

We implement reasonable technical and organizational measures to protect your information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

10. Data Retention

We retain your information only for as long as necessary to:

• Provide services
• Fulfil contractual obligations
• Meet legal requirements
• Resolve disputes
• Maintain service records and AMC history

When information is no longer required, it is securely deleted or anonymized.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.

12. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Object to certain processing activities
• Request details about how your information is being used

To exercise these rights, please contact us at support@deeranworldwide.in.

13. Children’s Privacy

Our website and services are intended for business customers and individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. The revised version will be published on this page with an updated “Last Updated” date.

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in relation to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts where Deeran Worldwide Pvt. Ltd. has its registered office.

16. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us: